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How do we collect data about you and your use of this website?
We ask you for personal information in a number of ways;
- when you make a reservation or purchase something from our website or through our customer service team either by email, letter, fax, or on the phone.
- when you take part in surveys or provide us with feedback
To make Signature Villas Orlando work even better for you, we also use ‘cookies’ to collect information about your use of the website. Cookies are a feature of the web browser software that allows web servers to temporarily store information within your browser, which in turn allows us to recognize the computer used to access signature villas. Most browsers automatically accept cookies but you can delete existing cookies from your browser. You can also edit your browser options to choose not to receive cookies in future.
To establish how customers reach our web site, we employ a third party to collect information through cookies. No personal information (i.e. that can identify you) is collected during this process.
How do we use this data?
We use your data for the following principal purpose:
- to provide you with the highest possible level of service and to help you get the best out of our website.
- to fulfill the bookings and purchases you have made through our website and any other requests we receive from you.
- to provide you with a personal experience and to ensure that you do not miss any offers or information which are likely to interest you.
- for other administrative purposes and for internal analysis.
- when you contact us by email, we will use the information you give us to provide the service you require (such as when you request special items)
The data you give us will also allow us to send you details of special offers and promotions, update information about signature villas and other related information.
Who may your data be disclosed to?
We disclose your data to our partners who will only use your data for the purposes of fulfilling your booking request.
We will not disclose your data to any other third parties except where it is necessary for the purposes of fulfilling any bookings, purchases or requests that you make on the website and through our customer service team or as otherwise described in this policy. We may be required to disclose your information if required by any applicable law or regulation. We may also disclose your data to third parties and professional advisers acting on our behalf and who are obliged to keep that data confidential.
All airlines are now obliged by law to disclose the flight and reservation data of all passengers flying through U.K, Australian or United states airspace to the relevant government agency prior to arrival. Data is only used for security purposes.
Signature Villas Orlando collects personal information about travelers when a booking is made. Signature Villas Orlando also has a facility whereby traveler profiles (both yourself and others) are stored to save you typing these details each time you make a booking. This information includes traveler name, date of birth, contact details, credit card and invoicing information. This information is only used to fulfill booking and other requests and for administrative purposes and internal analyses.